Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users. Read full article
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Many designers talk about user-centred design. But design approaches alone aren’t sufficient to ensure we are human-centred. Design approaches can be used carelessly — or even maliciously — to centre the designer and sideline the user. Read full article
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Occasionally I make my own oat milk. When I run out of oat milk, I ask Google Assistant to remind me later in the day to make oat milk. It normally misunderstands me. Interestingly, it misunderstands me in a variety of different ways. Read full article
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Have you ever been told that by doing human-centred work you're stepping on someone else's toes? I have heard it a number of times. More and more people are exploring the apparent overlaps between human-centred approaches and other disciplines. Read full article
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Join me at next week’s UX Glasgow ask us anything event. I will be on a panel of eight human-centred professionals answering your burning questions about user experience, interaction design, user research, content design and service design.
You’ll have the opportunity to join two or three breakout sessions with rooms for your choice of topic.
To help us prepare, please if you have the time take two minutes to fill in our short questionnaire where you can submit your questions in advance.
