How do we design for divergence and diversity if convergence is the goal?Alastair Somerville

Is convergence in design thinking problematic?

The problem I have with it is it models a form of Normality. You can diverge but, in the end, you must converge.

An interesting idea from Alastair Somerville. He explains his alternative design process:

Yes, there is a convergence to design a product that meets identified user needs. Yes, there are constraints around what can be made.

However, divergence is recognised through the process.

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The privilege of free time in Open SourceDries Buytaert

Caption: "Free time to contribute is a privilege."

Dries Buytaert makes a very good point here. Time is the scarcest resource we have. This is making open source a closed shop.

Today, I’ve come to understand that inequality makes it difficult for underrepresented groups to have the “free time” it takes to contribute to Open Source.

He suggests some ways open source communities could take action on this.

Overall, being kinder, more patient and more supportive to others could go a long way in welcoming more people to Open Source.

The culture of coding seems nasty generally. I’m not sure if it’s specifically a problem with open source as opposed to developers generally.

But I always found it odd how unwelcoming, patronising and generally unhelpful people in open source communities (such as WordPress support forums) can sometimes be. Sometimes it doesn’t seem very open at all.

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Close to the EdgeYes

Close to the Edge cover

Prog rock has a bad name. Prog rock by Yes perhaps has a particularly bad name. But sometimes, a 19 minute long wig out is what you need. It accompanied a lunchtime for me last week, and my afternoon felt better than my morning. What a song.

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I was a strong Brexiteer. Now we must swallow our pride and think againPeter OborneOpenDemocracy

UK and EU flags

Required reading, whether you are pro- or anti-EU, from a Brexiter who is seriously considering that he may have been wrong.

I don’t agree with all of it. But it is a crystal clear analysis.

Amid the increasingly hysterical attitude from significant elements of both sides of the debate, this is a highly valuable contribution. This is the standard of debate we should be aspiring to.

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Improving student experiences in Learn: usability testing showcase and workshopInformatics Learning Technology Service

Prioritised usability issues

My colleague Alex Burford from the University of Edinburgh School of Informatics has written this great blog post about some usability testing we have conducted in support of the Learn Foundations project.

I thoroughly enjoyed working with Duncan Stephen on this mini project. The feedback was informative, encouraging, and a call to action. I’m looking forward to embedding similar practice across the School for alternative platforms for content delivery.

You can read my own reflections on this work at the Website and Communications team blog.

Each month we are working with a different school to conduct usability testing in Learn, the virtual learning environment, to inform improvements to the Learn service.

This is just one strand of a huge amount of user research I’ve been carrying out for the Learn Foundations project. It’s been a fascinating and very enjoyable project to work on. I’ve been pretty lax at writing about it yet — but I’ll be posting much more about it soon.

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