Archive — September 2019

The Technology God is fakeGerry McGovern

In the grand delusion that is Brexit, the grandest delusion of all is the Brexiteers’ fawning adoration of the Technology God. According to Brexiteers, the Technology God will banish all problems, particularly those associated with the border on the island of Ireland. Grand Boffo Johnson ascended the mountain, and the Technology God conveyed the message that there existed no need for a border because the Technology God would solve everything. No evidence, no detail required, just faith in the Technology God.

Outsourcing your decision-making to vague promises from technology is a way of avoiding thinking about the people your policies will impact.

Technology isn’t neutral. It’s only as good as the intentions behind it. Technology is created by humans. It impacts humans. If you’re creating the technology, you must think of the impact on your fellow humans.

As people say in the technology world, “garbage in, garbage out”.

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F1 responds to criticism of television broadcastsKeith CollantineRaceFans

The best bit about this is the fact that they are apologising in advance for the inevitably poor quality of coverage in Singapore…

…we have to really convey what the city is like, this amazing skyline and these fantastic buildings.

How about no?

I’m sure it’s in the contract with the Singapore Grand Prix race promoters, that they must allot a certain amount of the broadcast to showing the city, and not the race. The same goes with Abu Dhabi and that ridiculous vibrator-shaped hotel.

And the Russian Grand Prix. Every year, without fail, they have cut away from the live action to broadcast footage of Vladimir Putin arriving by helicopter about a third of the way through the race. Then some laps later they show him gormlessly sitting next to Bernie Ecclestone in a near-empty grandstand, looking about as interested in the race as some lichen would. Every year. Watch it this year and take a drink when it happens.

The sooner F1 becomes less reliant on these ridiculous publicity-hungry governments, and goes back to real racing on proper circuits, the better. But then, it will be harder to excuse the bad TV coverage.

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Note — 2019-09-14

I will be away for the next couple of weeks, as Alex and I are going on our honeymoon. I’ve scheduled a number of posts to publish while I’m away, so things aren’t going to go completely quiet. But if I seem inattentive, it’s because I am having prime holiday time.

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Ágætis byrjunSigur Rós

Ágætis byrjun cover

Music was one of the jobs I was put in charge of for our wedding. Alex isn’t particularly interested in music. We don’t have any shared musical memories. We don’t have “our song”. So that made some aspects of the wedding planning tricky.

For instance, there were no obvious candidates — or, indeed, any candidates at all — for what Alex would walk down the aisle to. And because I never imagined I would get married until I met Alex, it’s not something that I had my own ideas about either.

Just a few weeks before the big day, I knew we had to make this decision. I mined my record collection for any shared musical memories we might have.

I considered something from Concrete Antenna, a beautiful experimental record that I’d never heard of until Alex bought it as a gift. It’s one of the most perfect gifts she ever got me, because I didn’t know it existed, but I loved it. But Alex decided it sounded too dark for our wedding.

Another candidate was something from the FFS album. We saw FFS when they played as part of the Edinburgh International Festival a few years ago, and we both really enjoyed the concert. But again, it didn’t strike the right tone. (We did end up using Johnny Delusional as the ceremony closer.)

Eventually, I started to just pull out records and CDs that I thought sounded nice. I had to loosen up some of the rules I had imposed on the process. Crucially, the “no Sigur Rós” rule.

Ágætis byrjun is Sigur Rós’s best album. The title track doesn’t always get the most attention, but it is my favourite from the album. Listening to it while thinking about our upcoming wedding gave it a new emotional appeal for me.

I looked up translations of the lyrics, which I hadn’t paid much attention to before because it’s sung in Icelandic. It’s actually about the band listening to the finished mix of their first album, Von, and feeling like it was OK but could be improved. The title translates as “A good beginning”.

But the lyrics are also ambiguous. An alternative interpretation is that the song is about a fledgling relationship.

It seemed particularly apt for us, because we had two “first dates”. The first one was a good start. We did better next time (and never looked back).

I really like the brief, mild moments of dissonance in this song. It’s beautiful, but not quite perfect. Like life. Or like a relationship. The key is to recognise that it’s a good beginning, and we will do better next time.

The album has just been reissued in a 20th anniversary edition with three CDs of additional material. It’s astonishing to think this is 20 years old. At least it’s not as disturbing to me as OK Computer. I only discovered Ágætis byrjun in about 2001 when it became a sleeper cult hit outside of Iceland so I can still think of it as an 18 year old album.

I’m also fond of this live acoustic version from Heim.

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First click tests — building up the elements of user experience for Learn FoundationsWebsite and Communications Blog

First click heatmap

We had developed an information architecture and tree tests as part of our programme of user research for Learn Foundations. The next step was to use first click tests to pit the new template against existing courses.

The latest post in my series for the Website and Communications blog about our user research work around the University of Edinburgh’s virtual learning environment.

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Boris Johnson’s secret plan to gather “targeted and personalised” data before BrexitAlex SpenceBuzzFeed News

Dominic Cummings and Boris Johnson

Boris Johnson has secretly ordered the Cabinet Office to turn the government’s public internet service into a platform for “targeted and personalised information” to be gathered in the run-up to Brexit, BuzzFeed News has learned.

In a move that has alarmed Whitehall officials, the prime minister has instructed departments to share data they collect about usage of the GOV.UK portal so that it can feed into preparations for leaving the European Union at the end of next month.

This is why I am unlikely ever to work for a government.

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The double diamond, 15 years on…Cat DrewDesign Council

It’s 15 years since the Design Council came up with the double diamond, a model of the design process.

I find it useful as a general guide, although it does seem to confuse many people who assume it to be a strictly linear process. Recent conversations I’ve had at both the Service Design Academy and work have shown me that it remains a challenge to truly convey the complexity of a design process, and that the double diamond may in fact hinder this.

As always, it’s about having the right approach and mindset, rather than expecting an off-the-shelf tool or model to fix all your problems. Cat Drew’s article points this out:

But following a toolkit does not equal designing a good solution to the right problem. It is as much about the mindsets as the tools (e.g. being humble and open to ideas coming from everywhere and changing as a result of feedback, curious about what’s really going on and how things are working or not and working as teams rather than as a lone genius).

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The Thinnest PlaceJustin Hopper & Sharron Kraus with the Belbury Poly

Chanctonbury Rings cover

Chanctonbury Rings combines the folk music of Sharron Kraus and retro electronics of the Belbury Poly with spoken word from Justin Hopper. It’s a perhaps unlikely combination.

This is made all the more unlikely by the fact that, despite Justin Hopper’s American accent, the music is unmistakably English. It immediately reminded me of the Seasons (a cultish, unsettling 1969 BBC LP for use by schools’ drama departments, featuring music by the BBC Radiophonic Workshop).

I wasn’t quite sure what to expect from this. I picked it up because I’m a Ghost Box completist. But I found myself in a truly immersive listen. Hauntology at its finest.

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Daniel Ricciardo — Danger and DeathChequered Flag Formula 1BBC Radio 5 live

Daniel Ricciardo

A very frank, in-depth interview with Daniel Riccardo talking about the aftermath of Anthoine Hubert’s death and how he got back into the cockpit to start the race less than 24 hours later.

The interview by Andrew Benson is summarised here.

I found his description of going through Raidillon for the first time particularly powerful:

I told myself: ‘Go full throttle, and just don’t over-think this corner, don’t over-think any of it.’ Out of the pits… held it full. That was a relief but it felt good to get out there and do that. And that also told me that I was ready to go.

I think if I was, big lift and scared, then that would be a sign that maybe I shouldn’t be on the track right now. I guess I wanted to do that to test myself and then it all felt right.

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Do MotoGP riders get depressed?Mat OxleyMotor Sport Magazine

Johann Zarco listening to a mechanic

In the wake of Johann Zarco’s request to be released from his contract with KTM, Mat Oxley uncovers a side of MotoGP riders not often talked about.

Do MotoGP riders — surely some of the strongest people on Earth — get depressed? Of course they do! Motorcycle racing may be a macho game, but machismo never stopped anyone getting depressed, quite the opposite, in fact.

It’s also fascinating to see Valentino Rossi talking so openly about his mental health issues when he raced for Ducati.

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Note — 2019-09-02

I’m doing a couple of talks this week. They are both about the user research we’ve been doing for the Learn Foundations project.

This evening I will be presenting at the Edinburgh UX monthly meetup. It’s a friendly meetup and it’s free, so do come along if you’re interested.

Then on Wednesday I’ll be presenting with my colleagues Karen Howie and Paul Smyth at the Association for Learning Technology (ALT) Annual Conference.

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