Archive — November 2019

Labour’s broadband plan won’t work — but let’s have a national debate to find a plan that doesBryan GlickComputer Weekly Editor’s Blog

A balanced piece that considers the pros and cons of Labour’s proposal to nationalise Openreach and promise free broadband for all.

What’s notable is that the only reason we’ve reached this stage is because of the utter failure of BT to do this job properly (particularly in rural areas). It is constantly being “dragged kicking and screaming” to do the basics. This has left the UK needlessly lagging behind.

Still, they’ve got the Champions League rights, huh?

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Note — 2019-11-19

I was in a meeting once where someone pitched a really unrealistic idea. I don’t remember the details exactly. But let’s assume this idea depended on pigs being able to fly.

“But how will the pigs fly?”, we asked.

“Oh, we’ll have an algorithm.”

“OK… But, we don’t understand how the algorithm make the pigs fly?”

“I just said, the algorithm will sort that out.”

“But you haven’t explained how?”

“With the algorithm.”

“Algorithms can’t make pigs fly.”

“Algorithm!”

Don’t devolve your thinking to an algorithm.

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F1 trailblazer Sílvia Bellot: ‘If I can do it, it proves other women can’Giles RichardsThe Guardian

Sílvia Bellot in front of an FIA truck

Interview with Sílvia Bellot, who will become the race director for Formula 2 and FIA Formula 3 next year. At the age of just 34, she becomes the first woman to hold this important role.

Motor racing is still overwhelmingly dominated by men on and off the track and Bellot is more than aware of the importance of her achievements. “I feel I have an extra responsibility because I am a role model for young women,” she says. “In the FIA Women in Motorsport Commission we believe the best way is to show we have the women already in the sport. If I can do it, it proves someone else can do it. I know it could impact on other women’s lives.”

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The Liberal Democrats need to stand firm if Corbyn is to be kept out of Downing StreetCharlotte HenryTheArticle

Jo Swinson campaigning with other Liberal Democrats

Why the Liberal Democrats are right to put candidates up against Labour.

Never mind that Labour would use its majority, should it get one, to negotiate a Brexit deal, and potentially campaign for it – to campaign for Brexit. This is an institutionally antisemitic organisation. It has, for years now, failed to tackle this issue. It is absolutely not suitable to be a party of government. The Liberal Democrats must play no part in helping put it there.

The idea that the Labour Party would be any less problematic than the Conservatives is deeply odd. Even beyond the frankly fanciful notion that Labour would put any effort into stopping Brexit, their appalling record on antisemitism makes them truly beyond the pale.

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Note — 2019-11-14

IxDA Scotland logo

I’ll be speaking at the next IxDA Scotland community meetup about our user research with the Learn Foundations project.

Duncan’s talk will take us through how the University of Edinburgh’s User Experience Service has undertaken a comprehensive programme of user research supporting a project aimed at improving students’ experience accessing course materials digitally. Find out how they developed a programme of multiple user research methods to understand what students really need.

Time: Wednesday 4 December
Venue: Amazon Development Centre, 2–4 Waterloo Place, Edinburgh

Full details about the IxDA community meetup event

Maybe see you there?

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Repeat after me: Preference testing is not A/B testingDavid TravisUserfocus

Person holding up two photographs

Reasons why you shouldn’t simply ask users to choose which design they prefer.

It turns out people aren’t good at answering this kind of question. People don’t know why, or they don’t care enough to answer, or they may not want to tell you. When asked for an opinion, most people will form one on the spot. Such opinions aren’t carefully considered or deeply held. It’s not that UX researchers don’t care what people like: it’s just risky making important design decisions based on fickle opinions.

User experience isn’t about discovering what people think they want. It’s about finding out what they need.

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Photo — 2019-11-09

Blurred-out photo of Labour leaflets that don't mention Labour

Received two big leaflets from our local Labour MP. But you have to get the microscope out to find out which party he’s from. Maybe it’s to practice looking for their votes.

Also, zero mention of Brexit-enabling Jeremy Corbyn.

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“The signs were completely radical”: Margaret Calvert looks back on her illustrious careerMatt AlagiahIt's Nice That

Illustration of Margaret Calvert

A wonderful interview with Margaret Calvert, who worked with Jock Kinnear on my favourite design — the system of UK road signs.

If you look on Wikipedia, it says we were “responsible for some of the road signs”. We weren’t – we were responsible for thinking out an entire system as well as designing how it was to be, the arrangement of the information and the pictograms that followed. It wasn’t just “some road signs” – that is such an understatement!

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