A service design approach to Learn Foundations — Website and Communications Blog

Diagram of a theatre showing how backstage and behind-the-scenes processes are as important as what happens on the front stage

My final blog post about our user research for the Learn Foundations project, outlining how our service design approach has left the University of Edinburgh in a stronger position to understand how we can really improve services for students.

Learn Foundations
University of Edinburgh
User research
Virtual learning environments

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About Duncan Stephen

I am a user experience manager based in Edinburgh. My background in social science helps me understand what makes people tick. My work helps people adopt human-centred approaches* to their work.

Email ⟶ contact@duncanstephen.net

More about me and my work

A service design approach to Learn Foundations — Website and Communications Blog

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