Skip to content
Duncan Stephen

Human-centred decisions

Photo of Duncan Stephen

  • About
  • CV
  • Talks
  • Archives
  • Follow

Category: Web

Article — 26 May 2026 — 3,473 words

Grounding AI the webby way — Taxonomy Boot Camp London 2026 takeaways

Business — Information architecture — Technology — Web

Work: Scottish Government

Conference attendees mingling in a room

There was a heavy focus on artificial intelligence. But what really struck me was that the semantic approaches that are preparing us for our AI future are well-established web standards that have been around for decades.

2 comments

Article — 26 April 2026 — 2,764 words

Working with custom content types in WordPress

Web

WordPress logo repeated six times from top to bottom, becoming progressively fainter

Different ways of working with custom content types in WordPress, and the pros and cons of each.

Leave a comment

Article — 19 January 2026 — 1,727 words

Perceiving relationships gives glue people the edge

Business — Information architecture — Social science — Web

A graph with six nodes, all of which are connected to each other. The nodes are arranged in a hexagon, and have low contrast to the background, while the edges have high contrast.

Seeing what’s in between as well as what is — in information architecture and in the way organisations work.

Leave a comment

Article — 1 November 2025 — 797 words

How did we let the web get this bad?

User experience — Web

Characterisation of a bad website, including a headline screaming about AI-driven solutions, a modal asking you to sign up fo a newsletter, a privacy-invasive cookie modal, and an unhelpful chatbot.

Recently I had to intensively research a couple of topics involving potential purchase decisions. My experience was utterly miserable.

Leave a comment

Article — 26 September 2025 — 1,247 words

Autonomy, independence, federation, WordPress and concrete

Personal — Web

IndieWeb icon, ActivityPub icon and WordPress icon, arranged next to an arrow pointing right

I have had to make some behind-the-scenes changes to this website. In the process, I am planning to make it more interoperable with the fediverse and indieweb standards — and I am sticking with WordPress.

1 comment

Article — 11 August 2025 — 1,745 words

Life beyond the folder system

Digital — Information architecture — Technology — Web

On a dark background, a white folder and eight white files, progressively fading from left to right. At the right, a teal icon representing a graph is overlaid onto the final files

The folder metaphor is so intuitive to generations of computer users that they can struggle to think of any other way of using a computer. Yet for younger generations, the idea is completely alien.

3 comments

Article — 25 February 2025 — 1,679 words

Object-oriented approaches in action

Information architecture — User experience — Web

Work: Scottish Government

An abstract diagram containing food-related icons connected together, mimicking an ontology diagram

There are several benefits of building a content model in an object-oriented way. This post walks through those benefits, and demonstrates a real-life example of how this approach works on a well-known website.

2 comments

Article — 4 February 2025 — 1,406 words

There’s no such thing as a technology problem

Business — Social science — Society — Technology — Web

Abstract illustration of a road heading towards a cliff edge

Information has become the forgotten half in “information technology”. Tech companies are struggling because they aren’t focusing on the human problems they need to solve.

Leave a comment

Article — 30 September 2024 — 583 words

Another fresh start

Personal — Web

Circular arrow with point at the top of the circle, signifying a reset

I have decided to refresh my approach to blogging (yet again). There are a couple of main drivers for this.

1 comment

Article — 2 January 2024 — 1,225 words

Busi-ness and blogging in 2024

Personal — Technology — Web

A busier life, and recent events on the internet, mean a new direction for my blog.

2 comments

Article — 30 December 2022 — 1,261 words

20 years of blogging

Personal — Technology — Web

20 RSS icons laid out across three rows, representing the three different decades I have been blogging through

Today marks the 20th anniversary of my first blog post. Blogging is important to me, but it has seen many changes. The online publishing ecosystem is having a moment right now. So what’s next?

10 comments

Article — 6 November 2022 — 1,179 words

One twit can make a service a dodo

Digital — Politics — Web

A silhouette of a dodo in profile, presented in the same colour as the Twitter bird logo

I have complicated feelings about the apparent imminent demise of Twitter in the hands of a reckless owner.

1 comment
Older posts →

RSS feed — Follow

© 2002—2026 Duncan Stephen.

This work is licensed under Creative Commons Attribution 4.0 International