Human-centred decisions
The session will outline the comprehensive programme of user research the University of Edinburgh’s User Experience Service conducted on behalf of the Learn Foundations project. It will show how, as the project went along, we adopted a service design approach in order to better meet the needs of both students and staff.
One university got so frustrated with Blackboard they finally ditched it. But this experience highlights a big problem with almost all enterprise software.
Slides from my Edinburgh UX meetup talk on Monday 2 September 2019, about the user research we have been conducting around the needs of students and staff working with course materials digitally at the University of Edinburgh. See the more detailed blog posts about this project over at the Website and Communications team blog.
It is suggested that a decline in our careers is inevitable, and comes earlier than you might expect. So what should we do about it?
I’ve had a great time over the past two days on the Service Design Academy’s user research bootcamp. These bootcamps are truly intensive. We were working with a live brief in a serious problem space.
I’m tired with arguments that email is a productivity destroyer, and meetings are a waste of time. Or that they somehow prevent you from doing your “real work”.
I already thought I was quite good at presenting, but recently I’ve had to up my game. These two resources have helped me do that.
I’ve been hit with a nasty cold-or-flu-like virus.
Whether I’m the interviewee or an interviewer, I find this section of a job interview one of the most interesting and telling moments.
How lessons from how Formula 1 teams are managed could apply to other businesses.
Last week I attended the Public Sector Design Community Meet-up. Attendees were invited to share a book, podcast or talk that has influenced or supported their career.
Working on walls is an unbeatable way to create ideas as well as communicating them. But I learnt that lesson the hard way.
