How do we design for divergence and diversity if convergence is the goal?Alastair Somerville

Is convergence in design thinking problematic?

The problem I have with it is it models a form of Normality. You can diverge but, in the end, you must converge.

An interesting idea from Alastair Somerville. He explains his alternative design process:

Yes, there is a convergence to design a product that meets identified user needs. Yes, there are constraints around what can be made.

However, divergence is recognised through the process.

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