It would be great if smart replies were actually smart

Photo — 2019-09-18

SMS message: "Text YES if that's okay or NO to cancel. To rebook text NEW." Suggested replies are: "Okay", "Done", "Great!"

It would be great if smart replies were actually smart.

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Smart replies
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About Duncan Stephen

I am a → User experience researcher and digital consultant based in Edinburgh.
This is a → Personal blog about design, motorsport, politics, music and life.

Email → contact@duncanstephen.net

More about me

Photo — 2019-09-18

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