Archive — Accessibility
The most notable thing about this article is the sorry list of weak excuses offered up by businesses who can’t be bothered to make their websites accessible.
- “…a blind person can always ring Domino’s toll-free number and order that way…”
- Why should they have to?
- “…there is no clear objective guidance on what constitutes an ‘accessible’ website.”
- O rly?
- “The online environment was never intended to be covered by the ADA…”
- Says who?
How about just doing the basics that will help include your customers, and your fellow human beings?
A sobering summary of WebAIM’s accessibility analysis of the top 1 million homepages. In short, the picture is much worse than we might have hoped or expected.
…we’ve created a web that’s actively excluding people, and at a vast, terrible scale. We need to meditate on that.
The web I want
I made my first website about 20 years ago and it delivered as much content as most websites today. It was more accessible, ran faster and easier to develop then 90% of the stuff you’ll read on here.
20 years later I browse the Internet with a few tabs open and I have somehow downloaded many megabytes of data, my laptop is on fire and yet in terms of actual content delivery nothing has really changed.
Stop building for San Francisco
Realising that forcing websites to go HTTPS makes them more inaccessible for people with poorer connections was a penny dropping moment for me.
But this article takes the argument a bit broader.
First of all, you need to understand who your audience is, as people. If they’re genuinely wealthy people in a first world city, then you do you. But for people in rural areas, or countries with less of a solid internet infrastructure, failing to take these restrictions into account will limit your potential to grow. If you’re not building something that is accessible to your audience, you’re not building a solution for them at all.
You ≠ user.
Why content should be published in HTML and not PDF
The crusade against PDFs has been one of my constant hobby-horses over the years. It has also led to some of my toughest battles in my work.
Users hate PDFs, because it makes it harder to use content. But content owners love PDFs, because it makes it easier for them to create content. It is the ultimate in user-hostility. “Who cares about the users? PDFs make my job easier for me.”
So it was great to see two trusted sources reiterate the importance of getting rid of PDFs, within days of each other.
This has also reminded me of a small project I promised I would do, but never got around to — to publish my dissertation as an HTML webpage. The idea was to demonstrate how versatile HTML is, even for things like technical or academic writing. Maybe I’ll return to that this autumn.
I really like this idea of crowdsourcing, and making available to the community, a set of readability guidelines based on evidence.
I see many content designers spending time talking – arguing – about points of style when often accessibility and usability show what we should do.
What if there was one place where we, as a community, shared knowledge and created a style guide that was accessible, usable and – if we wanted – evidenced?
We could then spend time on the things that matter more to our organisations.
Google Duplex is not creepy
…we live in a world where most restaurants and shops can only really be dealt with by phone – which is very convenient and nice, but (to varying degrees) it doesn’t work for deaf people, introverts, anyone with a speech impediment or social anxiety, or people from Glasgow. Those people have every right to a nice dinner and this makes it possible – or at least much easier.
Accessibility according to actual people with disabilities
We often hear about the theory of accessibility in design. But we know that the reality can often be different.
So it’s great to see such a comprehensive run-down of actual digital accessibility complaints from people with disabilities.
The article ends with a sage point:
Basically everything that people with disabilities comment on are things that annoy everyone, so fixing these issues makes your interface better for all users!
Talking to Léonie Watson about computer vision and blindness
Peter Gasston interviewed Léonie Watson, an accessibility consultant who is blind. In this extract, they discuss computer vision — technologies that can extract information from photos and videos using machine learning. It sounds like massively promising technology.
I was sitting in a hotel having breakfast not long ago and just held up my phone and took a quick snapshot and it told me I was sitting opposite a window, and told me what it could see out the window; and that’s just information I would never have had unless I’d happened to sort of ask whoever I was with to describe it to me. But having that ability to just do that independently is really quite remarkable.
Trends that exclude
Air travel – Simple solutions lay in assistive technology
Molly Watt, who is deafblind, compares her experiences travelling with different airlines.