Be usable, not consistent, not uniform

Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
Human-centred decisions
Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
Occasionally I make my own oat milk. When I run out of oat milk, I ask Google Assistant to remind me later in the day to make oat milk. It normally misunderstands me. Interestingly, it misunderstands me in a variety of different ways.
Radio broadcasters are battling each other to be the Netflix of radio. None of them seem to have asked themselves why any of their listeners would want that.
With Google adding its Discover feed to its famously minimalist homepage, what will stop them repeating Facebook’s mistakes?
This week, Flickr announced that free accounts will be limited to only 1,000 photos. It’s another warning that we can’t rely on externally-run content silos.
I am no fan of Facebook. But I am less than impressed with the media’s coverage of Facebook as well.
Anyone who reads this blog will know by now that I am no fan of Facebook. But I will defend them on this. The newspaper industry’s attempt to pin the blame of their woes on Facebook is wrong.
When a former Google engineer’s ill-informed anti-diversity essay became news during the summer, it shone a light on problems with the the tech industry’s makeup. The diversity issue is the tip of the iceberg. A host of cultural problems face the tech scene.
The web is facing many challenges from new technologies, threatening the open culture that made it such a success. We need to fight for its survival.
Google wanted to fix mobile interfaces for people with motor impairments. But this new technology will benefit us all.
Online security has always been important. But a number of recent stories have shown why it is becoming even more important all the time.
You’ve probably been using some emojis wrongly without realising it.