Human-centred decisions
I will be speaking at the UX Healthcare conference in London on Friday 12 April. Book now to learn about using Perception-Cognition-Action analysis to improve accessibility and outcomes in healthcare products.
I’m pleased to be speaking at UCD Gathering, a new virtual conference taking place on 15 and 16 October, about my team’s service design approach to improving the way staff use our virtual learning environment to better meet students’ needs.
This week I presented to the UX Glasgow community about our user research into the needs of students and staff working with course materials digitally at the University of Edinburgh. It was my first real experience of presenting to a live audience remotely.
The session will outline the comprehensive programme of user research the University of Edinburgh’s User Experience Service conducted on behalf of the Learn Foundations project. It will show how, as the project went along, we adopted a service design approach in order to better meet the needs of both students and staff.
I already thought I was quite good at presenting, but recently I’ve had to up my game. These two resources have helped me do that.
I was delighted to be given the opportunity to speak to my colleagues last week at IWMW 2016, the Institutional Web Management Workshop. I spoke about my experience building new teams at the University of St Andrews and SRUC.
