Tag: Synthesis
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How we do user research analysis at the Heritage Fund — Jo Arthur — Doing Service Design at the National Lottery Heritage Fund
A write-up of a brilliant talk Jo Arthur gave at this month’s UX Glasgow event, where she outlined how the National Lottery Heritage Fund analyse user research remotely. I found it super useful, not least because this is exactly what we need to do at my work right now, and I have taken a lot […]
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Author of Practical Empathy Indi Young on going deeper than insights — Carrie Neill — dscout
It’s always great to see advice from Indi Young. Here are tips on how to better identify and synthesise patterns in qualitative data. …when you’re looking at data, don’t group things together by noun. Group them together by verb. I’ve done a lot of work with the healthcare industry, and one thing I often see […]
