Duncan Stephen

Pursuits in human-centred approaches*

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Archive — Trolls

Do you remember when we used to say ‘don’t feed the trolls’? Can we go back to that please?

Article
25 January 2017
  • Media
  • Politics
A troll

Because when you react the way you do, you are giving them exactly what they want. Read full article

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About Duncan Stephen

Duncan Stephen photograph

Duncan Stephen

I am a user experience manager based in Edinburgh. My background in social science helps me understand what makes people tick. My work helps people adopt human-centred approaches* to their work.

Email ⟶ contact@duncanstephen.net

More about me and my work

* Human-centred approaches include user experience, service design, design thinking, interaction design, lean thinking... Anything that puts humans at the centre of decision-making.

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