The elements of a better user experience in Learn — Website and Communications Blog

The sketch that started it all

As part of the Learn Foundations project, we have carried out a programme of quantitative research to ensure a user-centred approach to solution development.

The Learn Foundations project team wanted to develop a new template using a user-centred approach. This template would be designed to introduce more consistency between different courses in Learn. But it also had to support a diverse variety of needs across different courses, supporting different schools, colleges and teaching needs. It also had to be developed quickly.

We took inspiration from a classic user experience diagram to ensure this new template could be built on firm foundations.

This post introduces the steps we took. Forthcoming posts will describe each step in more detail and some of our key findings.

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One response to “The elements of a better user experience in Learn — Website and Communications Blog”

  1. […] We were asked to conduct some kind of en masse usability testing. As a proxy for the impossible, we held a series of five quantitative studies, which attracted almost 5,000 responses from students and […]

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