The power of ‘so that?’

The power of ‘so that?’

A lot of UX and business process related work is about uncovering the true motivations behind a behaviour, not just accepting what people say at face value.

I like this idea of ‘so that?’. It is a bit like the five whys, another technique to help you get to the root cause.

Related posts


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.