UX Diary — Helen Wiles

Sticky note with an illustration of a diary labelled: "Dear Diary"

Keep an eye on this impressive blog. Join Helen Wiles and explore the world of user experience.

This blog is quite new, but already there are brilliant articles on topics like:

  • Recruiting a representative sample of participants
  • Conducting remote usability testing
  • The difference between empathy and sympathy

They are all written in a very accessible and creative way, making it an enjoyable read.

One thing I have noticed from working in UX is that the concept of user experience itself isn’t exactly the most usable… as most people don’t even know what it is! So, I’m trying to create a space where I can give useful advice and tell stories that help to make it more accessible for everyone, as I think it’s so important.

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