What is co-design? — Kelly Ann McKercher — Beyond Sticky Notes

Venn diagram describing co-production as an overlap of co-planning, co-design, co-evaluation and co-delivery

I’ve been thinking and reading a lot about co-design recently (as well as doing some of it too). This website, Beyond Sticky Notes, has provided me with even more food for thought.

I am particularly struck by the table describing various approaches from transactional to transformational. In this model, “Anything ‘centred’ — human, user, patient etc.” is little better than “Designer as expert”. Meanwhile, what I thought of as co-design may actually be more like participatory design. There’s so much more to do.

But one line of warning is familiar to any good user experience practitioner, and is worth repeating until the cows come home.

Co-design builds long term commitment. By contrast, consultation often gives the illusion we’ve bought people on board — only to have them then fall overboard. With consultation, we pay later — often in costly, public and damaging ways.”

Make sure you also see Mindsets for co-design, another enlightening article on how to do co-design better.

This website is in support of a book due to be published in 2020. I am now looking forward to it.

Thanks to Alison Wright who retweeted the latter article and brought it to my attention.


Comments

3 responses to “What is co-design? — Kelly Ann McKercher — Beyond Sticky Notes”

  1. Thank you so much for sharing my work – I’m so pleased it’s helpful and that you’re looking forward to the book

  2. Jane Seymore avatar
    Jane Seymore

    Sounds like plagerism of the Daniele Catalanotto book.

  3. Jasper avatar

    Events cancelled, pre sales not being filled and no word on refunds.

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