Lessons for architects, designers and managers. What research has shown about office design and productivity.
It turns out that the most productive spaces aren’t the ones that are tasteful, “look professional” or have been designed by a starchitect. They are spaces that empowered people to make the space their own.
… [T George] Harris scoured the academic literature for any evidence that good design helped people to get things done, or to be happier in the office. He couldn’t find it. “People suddenly put into “good design” did not seem to wake up and love it,” he wrote. What people love, instead, is the ability to control the space in which they work – even if they end up filling the space with kitsch, or dog photos, or even – shudder – garden gnomes.
Trained designers tend to have a strong idea of what good taste is. But that often flies in the face of what most people actually want.