Skip to content
Duncan Stephen

Human-centred decisions

Photo of Duncan Stephen

Tag: Information

Article — 1 November 2025 — 797 words

How did we let the web get this bad?

User experience — Web

Characterisation of a bad website, including a headline screaming about AI-driven solutions, a modal asking you to sign up fo a newsletter, a privacy-invasive cookie modal, and an unhelpful chatbot.

Recently I had to intensively research a couple of topics involving potential purchase decisions. My experience was utterly miserable.

Leave a comment

Article — 4 December 2024 — 1,161 words

Information grade — Potentially useful concept

Content design — Information architecture — User experience

Six teal rectangles getting progressively brighter from left to right, against a dark background

A perspective on the similarities and differences between information, data, content and knowledge.

2 comments

RSS feed — Follow

© 2002—2026 Duncan Stephen.

This work is licensed under Creative Commons Attribution 4.0 International