Artificial intelligence for more human interfaces
A very balanced assessment of the benefits of artificial intelligence — and its dangers. It’s lengthy, but well worth your time, containing lots of great examples of how artificial intelligence can be a force for good, but tempering that with plenty of warnings against using it badly.
Nowadays, we expect any photo search to be able to understand “dog” and find photos of dogs… And this is where Deep Learning worked its magic.
The problem is that only a few interfaces of well-known, big companies give this convenience. And that makes people wonder who owns information and where they know all these things from.
Unless we democratise this convenience and build interfaces everywhere that are that clever, we have a problem. Users will keep giving only a few players their information and in comparison less greedy systems will fall behind.
The other big worry I have is that this convenience is sold as “magic” and “under the hood” and not explained. There is a serious lack of transparency about what was needed to get there.
I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.
Email — contact@duncanstephen.net
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