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As designers have gradually become more senior (or perhaps more experienced), their role in organisations has evolved. But it’s not necessarily a good thing.
Products will always be made through compromise. But in a world where Designers are focused on balancing business needs against user needs, while other stakeholders are focused exclusively on business needs, these compromises will almost always favor the business.
I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.
Email — contact@duncanstephen.net
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