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Human-centred decisions

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Article — 11 May 2022 — 980 words

From personas to behaviour modes

User experience

Work: Future web services

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. A few years ago we undertook a programme of user research into the needs of our web publishing community. This research was not just with people directly involved in editing or managing websites. It also considered others in web publishing […]

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