Archive — Enterprise software
Your employees’ user experience should be a strategic priority
Enterprise software is notoriously bad — and that’s bad for business.
A poor user interface sends a message to employees that their time and commitment have little value, and that — just as my engineer colleague believed — the problem is their own fault. Then leaders wonder why their people don’t innovate or embrace change…
There’s a lot of good stuff here, so I had some trouble picking just one thing to highlight. Read on to see why actually watching people try to use your design is vital.