Dial in the feedback — Gregg Bernstein

What scale should you use when you are designing a feedback survey? A scale of 1 to 9, 1 to 5, thumbs up / thumbs down? Gregg Bernstein here notes that (of course!) it depends. Useful advice.

Duncan Stephen

Photo of Duncan Stephen

I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.

Email — contact@duncanstephen.net

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