The UX sense of service — — dscout
This interview with the civic tech leader Cyd Harrell covers interesting ground around user experience, including:
- the differences between the public and private sectors
- making privacy a priority
- avoiding “attention theft”, where we bombard users with more and more notifications
I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.
Email — contact@duncanstephen.net
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