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Duncan Stephen

Human-centred decisions

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Tag: Claude Design

Article — 27 September 2026 — 1,503 words

The LLM in the room — Going beyond using AI to do someone else’s job badly

Economics — Human-centred approaches — Society — Technology

Two curves, one is green and shallower than the other grey deeper curve.

People mostly use artificial intelligence to do the jobs they didn’t value anyway. But this amounts to cutting our colleagues out. Value must be created through human-to-human exchanges. So we should rapidly focus on uses of AI that go beyond trying to do someone else’s job badly.

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Article — 3 July 2026 — 1,193 words

Restoring the elements of user experience

Business — Human-centred approaches — User experience

A stack of five boxes becoming increasingly larger and brighter towards the bottom

Some human-centred practitioners have been consigned to increasingly superficial considerations. Artificial intelligence presents an opportunity for us to bring the focus back to the fundamentals that make our work important and successful.

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