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Duncan Stephen

Human-centred decisions

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Tag: Externalities

Article — 18 June 2021 — 1,429 words

Why I talk about human-centred approaches

Design — Service design — User experience

Human-centred approaches include... user experience, interaction design, lean thinking, behavioural insights, service design, design thinking ...anything as long as they put humans at the centre of decisions

It is difficult to find a phrase that exactly describes my work and the way I approach it. I’ve started to talk about human-centred approaches. This post explains what I mean by that.

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