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Human-centred decisions

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Tag: Scientific management

Article — 21 July 2026 — 1,159 words

The third horizon of human-centred approaches

Business — Human-centred approaches — User experience

Three shallow lines of different colours, joined up by waterfalls, representing going upstream

The way we work as human-centred practitioners needs to change. From its beginnings as an engineering technique, through its transition to being a product design tool, user experience now needs to be adopted as a strategic approach.

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