Microsoft Office

Article — 20 October 2026 — 2,007 words

What you get is what you mean

Accessibility — Content design — Digital — Web

Standing for “what you see is what you get”, wysiwyg has become so ubiquitous that many people consider it a must-have for a writing environment. But it is leaving the integrity of content in tatters.

Article — 9 November 2021 — 1,032 words

Be usable, not consistent, not uniform

User experience

Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.

Linknote — 7 February 2018 — 49 words

Business — Economics — Technology

Why Microsoft Office is a bigger productivity drain than Candy Crush Saga

> Computers can certainly continue the process of specialisation, parcelling out jobs into repetitive chunks, but fundamentally they are general purpose devices, and by running software such as Microsoft Office they are turning many of us into generalists.