Why much of the internet is closed off to blind peopleJames JeffreyBBC News

Visually impaired person using the web

The most notable thing about this article is the sorry list of weak excuses offered up by businesses who can’t be bothered to make their websites accessible.

“…a blind person can always ring Domino’s toll-free number and order that way…”
Why should they have to?
“…there is no clear objective guidance on what constitutes an ‘accessible’ website.”
O rly?
“The online environment was never intended to be covered by the ADA…”
Says who?

How about just doing the basics that will help include your customers, and your fellow human beings?

Duncan Stephen

Photo of Duncan Stephen

I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.

Email — contact@duncanstephen.net

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