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Duncan Stephen

Human-centred decisions

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Tag: Bureaucracy

Article — 27 September 2026 — 1,503 words

The LLM in the room — Going beyond using AI to do someone else’s job badly

Economics — Human-centred approaches — Society — Technology

Two curves, one is green and shallower than the other grey deeper curve.

People mostly use artificial intelligence to do the jobs they didn’t value anyway. But this amounts to cutting our colleagues out. Value must be created through human-to-human exchanges. So we should rapidly focus on uses of AI that go beyond trying to do someone else’s job badly.

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Article — 1 April 2020 — 10 words

How to build a bad design system — Robin Rendle — CSS-Tricks

Digital — Human-centred approaches

What’s worse than design by committee? Design system by committee.

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Linknote — 4 April 2018 — 29 words

Business

Strong culture = less process

We all bemoan bureaucracy in the workplace. Its prevalence is down to it being easier to impose a process than to cultivate a strong culture.

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