Google Search

Article — 21 May 2026 — 1,127 words

From answer engines to learning engines — Why fast answers are like fast food

Information architecture — Social science — Technology — User experience

People crave fast answers. But the purpose of information systems is to help people gain knowledge. So we should seek better questions.

Article — 1 November 2025 — 797 words

How did we let the web get this bad?

User experience — Web

Recently I had to intensively research a couple of topics involving potential purchase decisions. My experience was utterly miserable.

Article — 9 March 2005 — 199 words

Is blogging good for your career?

Business — Technology

Via Boing Boing comes ten reasons why blogging is good for your career. The most convincing ones are numbers 3-5… It really impresses people when you say “Oh, I’ve written about that, just google for XXX and I’m on the top page” or “Oh, just google my name.” No matter how great you are, your […]