Be usable, not consistent, not uniform
Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
Human-centred decisions
Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
Last month Ofcom published a report on the people who rely on their phones as their main way of accessing the internet. Some of the findings are shocking and eye-opening.
This first edition looks at why designers should take so-called edge cases seriously, to the benefit of all users.