Be usable, not consistent, not uniform
Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
Human-centred decisions
Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
One university got so frustrated with Blackboard they finally ditched it. But this experience highlights a big problem with almost all enterprise software.
Microsoft recently announced that it will acquire LinkedIn for $26.2 billion. But do any of LinkedIn’s users actually derive value from it?
Good designers aim to meet their users’ needs. But there is a whole other breed of designers who are trying to trick their users into something they don’t want to do. Find out about the evil magicians using dark patterns on you.
Happy birthday Internet Explorer, which has turned 18. But there is not much to celebrate. What can Microsoft do to stem the browser’s decline?