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Tag: Online learning

Article — 22 October 2020 — 212 words

A service design approach to improving student experience

Service design — User experience — Work

A service design approach to improving student experience — opening slide

Slides from my UCD Gathering talk on Thursday 15 October 2020, about the work we’ve been doing at the University of Edinburgh to improve the experience of students and staff working with course materials digitally.

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