Information grade — Potentially useful concept
A perspective on the similarities and differences between information, data, content and knowledge.
Human-centred decisions
A perspective on the similarities and differences between information, data, content and knowledge.
I have long been an advocate of agile ways of working. One of the things that originally drew me to user experience was the opportunity to have evidence-based ways of understanding the changes you need to make. So I was surprised whenever I encountered people who believed that user experience methods ran counter to the principles of agile.
Every discipline feels hard done by in the current climate. But looking beyond your own discipline could help you get your next role.
The latest chapter in my career has closed, as I have found an incredibly exciting new opportunity. But the past couple of years have given me a lot to reflect on.
I will be speaking at the UX Healthcare conference in London on Friday 12 April. Book now to learn about using Perception-Cognition-Action analysis to improve accessibility and outcomes in healthcare products.
Today I have started a new job. But while I’m looking forward, I have also been reflecting, as this moment marks my first real move away from higher education. Despite the differing natures of the three organisations I worked for, there were many parallels across them.
We have a fascinating opportunity for a University of Edinburgh undergraduate student to join our team as an intern this summer. The job has a cool title: nudge intern.
Consistency is often seen as a slam-dunk argument in favour of an initiative. But if you don’t know what you want to a design to be consistent with — and why — then consistency risks confusing your users.
Many designers talk about user-centred design. But design approaches alone aren’t sufficient to ensure we are human-centred. Design approaches can be used carelessly — or even maliciously — to centre the designer and sideline the user.
Have you ever been told that by doing human-centred work you’re stepping on someone else’s toes? I have heard it a number of times. More and more people are exploring the apparent overlaps between human-centred approaches and other disciplines.
Innovation falls flat when it doesn’t respond to a human need. Use human-centred approaches to understand people’s fundamental motivations and needs. These are the stabilising forces for innovation.
It is difficult to find a phrase that exactly describes my work and the way I approach it. I’ve started to talk about human-centred approaches. This post explains what I mean by that.