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Duncan Stephen

Human-centred decisions

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Tag: Requirements gathering

Article — 3 July 2026 — 1,193 words

Restoring the elements of user experience

Business — Human-centred approaches — User experience

A stack of five boxes becoming increasingly larger and brighter towards the bottom

Some human-centred practitioners have been consigned to increasingly superficial considerations. Artificial intelligence presents an opportunity for us to bring the focus back to the fundamentals that make our work important and successful.

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Article — 17 February 2025 — 1,012 words

How we are following an object-oriented approach to structuring information

Information architecture — User experience

Work: Scottish Government

Diagram of blue and yellow sticky notes spelling out the letters iA

Decades-old approaches are being brought up to date with new techniques to create a robust way of structuring content to enable reuse and make content management more efficient.

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