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Duncan Stephen

Human-centred decisions

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Work: Scottish Government

Article — 2 March 2026 — 212 words

Connected content learning sessions for public sector colleagues

Information architecture

Work: Scottish Government

I am pleased to be involved in organising a series of learning sessions about connected content and information architecture. This series is available to colleagues working in the public sector. The first sessions are this week.

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Article — 25 February 2026 — 100 words

Speaking about the meaning of public services at World IA Day London 2026

Information architecture

Work: Scottish Government

World IA Day 2026 logo: "Local connections. Global impact."

I will be speaking at World IA Day London 2026, an online event about information architecture. This is for anyone who works with information or cares about about how it is organised and understood.

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Article — 25 February 2025 — 1,679 words

Object-oriented approaches in action

Information architecture — User experience — Web

Work: Scottish Government

An abstract diagram containing food-related icons connected together, mimicking an ontology diagram

There are several benefits of building a content model in an object-oriented way. This post walks through those benefits, and demonstrates a real-life example of how this approach works on a well-known website.

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Article — 17 February 2025 — 1,012 words

How we are following an object-oriented approach to structuring information

Information architecture — User experience

Work: Scottish Government

Diagram of blue and yellow sticky notes spelling out the letters iA

Decades-old approaches are being brought up to date with new techniques to create a robust way of structuring content to enable reuse and make content management more efficient.

1 comment

Article — 10 February 2025 — 801 words

The object of information architecture

Information architecture — Social science — User experience

Work: Scottish Government

Abstract "boxes and arrows" diagram in the shape of the letters IA

In my job at the Scottish Government, we are understanding the opportunities that can be provided by following an object-oriented approach to structuring our information.

5 comments

Article — 8 August 2024 — 733 words

Find your dream job by letting go of the title

Content design — Information architecture — User experience — User research

Work: Scottish Government

Abstracted chess board diagram highlighting a knight's move

Every discipline feels hard done by in the current climate. But looking beyond your own discipline could help you get your next role.

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Article — 1 July 2024 — 1,082 words

Reflecting on two years as a user experience consultant; looking ahead to working on structured content

Digital — Information architecture — User experience — User research

Work: Scottish Government, User Vision

The latest chapter in my career has closed, as I have found an incredibly exciting new opportunity. But the past couple of years have given me a lot to reflect on.

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