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Duncan Stephen

Human-centred decisions

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Article — 31 August 2019 — 1,375 words

Bruges and Flanders — our final few days in Belgium

Personal — Travel

Tyne Cot Cemetery

Having spent a couple of days in Brussels, our time in Belgium was fast coming to an end. So on our road trip, we began to make our way back towards the west. We had two days to visit two areas.

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Article — 30 August 2019 — 669 words

BBC not so sound

Media — Technology

Google Home device on a table next to a book

Radio broadcasters are battling each other to be the Netflix of radio. None of them seem to have asked themselves why any of their listeners would want that.

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Article — 26 August 2019 — 1,184 words

After the Belgian Grand Prix — Days out in Spa and Brussels

Music — Personal — Travel

Atomium exterior detail

After our weekend at the Belgian Grand Prix last year, Alex and I stayed on for a few more days to explore other parts of Belgium.

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Article — 21 August 2019 — 287 words

An unusually good experience with British Gas

Personal

A lit gas hob

Usually when people post online about customer service, it’s to report a bad experience. But I had an unusually and unexpectedly positive experience with British Gas yesterday.

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Article — 21 August 2019 — 133 words

Why did the UK become a failed state? — Simon Wren-Lewis — mainly macro

Economics — Media — Politics

This post is about how a policy (crashing out of the EU) that will do nearly everyone harm and some great harm seems to have considerable, albeit still minority, support… You either have to assume that a third of the population has gone mad, or instead see this as a fundamental failure of information. The […]

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Article — 20 August 2019 — 1,608 words

Skye high

Personal — Travel

Alex and me on Coral beach

Straight after our wedding in February, Alex and I spent a week on the Isle of Skye for our mini moneymoon.

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Article — 1 August 2019 — 614 words

‘What’ means nothing unless you know ‘why’

User experience — User research

Two speech bubbles, one containing '?' and the other containing '!'

Your organisation really needs to value qualitative data more than it probably does.

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Article — 29 July 2019 — 868 words

Wedding health and safety nightmares

Personal

Gordon setting off a load of sparklers

On our wedding day I discovered that getting married is actually quite a dangerous business. Here are a selection of the health and safety nightmares we encountered that day.

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Article — 14 July 2019 — 2,535 words

33 adventures in The Designers Republic

Culture — Music

Angrymahn t-shirt

“On July 14th 1986 The Designers Republic was declared.” Celebrating 33 years of Brain Aided Design.

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Article — 8 July 2019 — 2,116 words

Memories of our wedding day

Personal

Alex and me posing deadpan on Crail beach

When people ask me how our wedding was, I say two things. It was a very stressful day. But it was also the happiest I’ve ever been.

4 comments

Article — 4 July 2019 — 642 words

Managing your professional decline

Business — Society

Person in a parachute over hills

It is suggested that a decline in our careers is inevitable, and comes earlier than you might expect. So what should we do about it?

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Article — 21 June 2019 — 640 words

How do service design approaches need to improve, and what is the next step?

Service design — User experience

Arrow pointing right

How do service design approaches need to improve, and what is the next step?

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