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Duncan Stephen

Human-centred decisions

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Year: 2026

Article — 25 March 2026 — 459 words

Making connections with connected content

Content design — Information architecture — User experience

Work: Scottish Government

A group of people sitting in a workshop writing on sticky notes. Rahel Anne Bailie stands at the front facilitating the session.

For the past month, we have been running events showcasing the opportunities of connected content and information architecture. The response to these sessions has far exceeded my expectations.

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Article — 2 March 2026 — 212 words

Connected content learning sessions for public sector colleagues

Information architecture

Work: Scottish Government

I am pleased to be involved in organising a series of learning sessions about connected content and information architecture. This series is available to colleagues working in the public sector. The first sessions are this week.

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Article — 25 February 2026 — 100 words

Speaking about the meaning of public services at World IA Day London 2026

Information architecture

Work: Scottish Government

World IA Day 2026 logo: "Local connections. Global impact."

I will be speaking at World IA Day London 2026, an online event about information architecture. This is for anyone who works with information or cares about about how it is organised and understood.

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Article — 23 February 2026 — 3,133 words

Words and pictures in the history of user experience and the future of artificial intelligence

Society — Technology — User experience

ASCII art of the sparkles emoji, representing a text-based artificial intelligence interface

Modern artificial intelligence tools are largely rooted in text-based interactions. But the history of user experience, information and even humanity shows us that AI will have to go beyond text if it’s going to become relevant.

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Article — 19 January 2026 — 1,727 words

Perceiving relationships gives glue people the edge

Business — Information architecture — Social science — Web

A graph with six nodes, all of which are connected to each other. The nodes are arranged in a hexagon, and have low contrast to the background, while the edges have high contrast.

Seeing what’s in between as well as what is — in information architecture and in the way organisations work.

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