Linknote — — 62 words

Information architecture — User experience — User research

Work:

First click tests — building up the elements of user experience for Learn Foundations — Website and Communications Blog

First click heatmap

> We had developed an information architecture and tree tests as part of our programme of user research for Learn Foundations. The next step was to use first click tests to pit the new template against existing courses.

The latest post in my series for the Website and Communications blog about our user research work around the University of Edinburgh’s virtual learning environment.

Article — — 995 words

Information architecture — User experience — User research

Work:

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. We had developed an information architecture and tree tests as part of our programme of user research for Learn Foundations. The next step was to use first click tests to pit the new template against existing courses. Using tree tests […]

Article — — 730 words

Information architecture — User experience — User research

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Adapted from a post originally published on the University of Edinburgh Website and Communications blog. After completing the top tasks survey and the card sort as part of the Learn Foundations project, our next step was to create a prototype information architecture and test it. As described in previous blog posts, those two studies were […]

Linknote — — 66 words

Information architecture — User experience

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Card sorting has informed a new information architecture for Learn courses — Website and Communications Blog

Results of the card sorting study

How we used card sorting to help us devise a consistent information architecture for Learn VLE courses at the University of Edinburgh.

775 students participated in the study — and no two students submitted the same card sort. This highlights the great challenge faced by the Learn Foundations project in attempting to create a more standardised template that meets the wide variety of needs across the University.

Article — — 1,274 words

Information architecture — User research

Work:

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. Card sorting has allowed us to better understand how students expect information to be grouped in our virtual learning environment, Learn. Following on from the top tasks survey, card sorting was the next user research study in our programme building […]

Article — — 824 words

Information architecture — User experience — User research

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Adapted from a post originally published on the University of Edinburgh Website and Communications blog. As part of our programme of user research in support of the Learn Foundations project, we have carried out a top tasks survey to understand what students need when accessing course materials online. Top tasks surveys are one of our […]

Article — — 539 words

Information architecture — User experience — User research

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Adapted from a post originally published on the University of Edinburgh Website and Communications blog. As part of the Learn Foundations project, we have carried out a programme of quantitative research to ensure a user-centred approach to solution development. The Learn Foundations project team wanted to develop a new template using a user-centred approach. This […]

Article — — 782 words

Information architecture — Web

Work:

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. When working on structural changes to your website, mindmaps are one useful method to help plan your way forward. When people are using a website, they are normally unaware of its entire structure. This makes navigation a challenge. The same […]

Article — — 1,021 words

Information architecture — User experience — Web

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Adapted from a post originally published on the University of St Andrews Digital Communications team blog. The first project of the digital communications team is a relaunch of the website for prospective students. This project began about a year ago, long before the digital communications team was formed. Lean sessions In early 2013, members of […]

Article — — 390 words

Human-centred approaches — Information architecture — Web

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Adapted from a post originally published on the University of St Andrews Digital Communications team blog. At my work, I have begun a secondment to Admissions. I will still be working on web projects. But my focus for the next 18 months will be on webpages for the Admissions and Corporate Communications departments. From my […]

Article — — 461 words

Information architecture — Web

Work:

Adapted from a post originally published on the University of St Andrews Digital Communications team blog. Last year we were asked to create a section specifically aimed at at international students (current and prospective). This represented a reversal of the previous approach, which was to house information for international students in the appropriate sections of […]