Understanding user behaviour for online learning recruitment

The University of Edinburgh Website and Communications team has recently been heavily involved in a pilot project to improve the journey of prospective online learning students, from investigation to offer. Read about our user research approach and how we ensured project outputs met the needs of users.

Duncan Stephen

Photo of Duncan Stephen

I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.

Email — contact@duncanstephen.net

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