UX in universities — UX Soup

I have been interviewed for the podcast UX Soup. The host Chris Schreiner was interested in the User Experience Service’s work at the University of Edinburgh. He spoke with me about:

• how the consultancy model works in a higher education context
• the history of our service
• the projects we get involved with
• the methodologies we follow
• the specific challenges we face working in higher education

It was good fun being interviewed. Please have a listen if you have the time. Thank you to Chris for the opportunity.