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Why you can’t outsource digital transformation — an open letter to the CEO of M&S
Digitally native organisations are becoming the norm, a necessity. Ring-fencing ‘digital transformation’ and throwing it over to be someone else’s problem simply won’t work.
I lead teams and organisations to make human-centred decisions. I am a lead content designer and information architect at the Scottish Government.
Email — contact@duncanstephen.net
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