Photo — — 196 words

Culture

Queen Street Gardens (eastern district)

Since I was a child I’ve been intrigued by what lay behind the mysteriously secretive railings of Queen Street Gardens, one of Edinburgh New Town’s many private gardens.

Normally you need to be a resident of a neighbouring street to obtain a key to the gates. But for one weekend a year, on Doors Open Day, the gates are thrown open to the wider public.

Well, one of the gates is. When we arrived at the south side of Queen Street Gardens’ eastern district, we found it locked as normal. Walking further, we found a sign informing us to enter at the opposite side, at Abercromby Place. You mustn’t make it too easy to enter, after all.

Alex looking at the Nissen hut

Among the interesting things to see are the Nissen hut, originally used as a bomb shelter and now used as a shed.

Temple of Pluto

At the other end is the Temple of Pluto, a 1980s structure designed to disguise a gas pressure regulating station.

Pond in Queen Street Garden centre district

The central garden was also open. Most notable here is the pond and island, which is said to have inspired Robert Louis Stevenson (who, as a child, lived on the adjacent Heriot Row) to write Treasure Island.

Linknote — — 43 words

User experience — User research

Work:

Contextual enquiry with members of staff working with course materials digitally — Website and Communications Blog

Staff foam board

As part of our comprehensive programme of user research in support of the Learn Foundations project, the User Experience Service has conducted contextual enquiry to better understand the contexts and needs of staff members working with Learn. This blog post summarises our findings.

Linknote — — 72 words

Human-centred approaches — Technology — User experience

The flow — Simon Wilson

Self-checkout machines may seem like an easy target for critcism. But there’s a really interesting point here about what happens when people get used to a new technology, their flow changes — but the technology hasn’t updated to adapt to people’s new behaviour.

Happens all the time — people are used to these things but the machines aren’t used to what the people now do. I am here to correct the machines.

Linknote — — 67 words

User experience — User research

Understanding design better by looking from different levels of magnification — Nicola Dobiecka — Website and Communications Blog

Screenshot from Powers of Ten showing a man having a picnic

My colleague Nicola Dobiecka wrote this brilliant blog post about how designers need to take different approaches depending on the level they are working at. It builds on [Jared Spool’s analogy](https://playbook.uie.com/blog/zooming-in-and-out-of-ux-design-resolutions) with Charles and Ray Eames’ classic film Powers of Ten.

> Essentially, colleagues at different levels of the organisation have different perspectives. All valid, but all require different skills and processes.

Linknote — — 62 words

Information architecture — User experience — User research

Work:

First click tests — building up the elements of user experience for Learn Foundations — Website and Communications Blog

First click heatmap

> We had developed an information architecture and tree tests as part of our programme of user research for Learn Foundations. The next step was to use first click tests to pit the new template against existing courses.

The latest post in my series for the Website and Communications blog about our user research work around the University of Edinburgh’s virtual learning environment.