Berrypicking

Article — 22 June 2026 — 1,837 words

Don’t make me thick

Information architecture — Society — User experience

We say “don’t make me think”, and “less is more”. But a naive application of these principles risks limiting our users when we should be helping them grow.

Article — 26 May 2026 — 3,473 words

Grounding AI the webby way — Taxonomy Boot Camp London 2026 takeaways

Business — Information architecture — Technology — Web

Work: Scottish Government

There was a heavy focus on artificial intelligence. But what really struck me was that the semantic approaches that are preparing us for our AI future are well-established web standards that have been around for decades.

Article — 21 May 2026 — 1,127 words

From answer engines to learning engines — Why fast answers are like fast food

Information architecture — Social science — Technology — User experience

People crave fast answers. But the purpose of information systems is to help people gain knowledge. So we should seek better questions.