Human-centred decisions
Isobel is our first baby, so it’s difficult to compare having a baby during coronavirus to other times. But it does seem like a strange time to have a baby. There are many disadvantages to the current situation. But there are also some interesting advantages, particularly for me as a father.
Slides from my UCD Gathering talk on Thursday 15 October 2020, about the work we’ve been doing at the University of Edinburgh to improve the experience of students and staff working with course materials digitally.
At Service Design in Government, I discovered that service designers see themselves as Mario. But that is an unrealistic model for what service design should be.
Each weekend during lockdown, we’re trying to make at least one new thing. These are the little projects giving us a reason to get up at the weekends.
One of the (many) strange features of the coronavirus outbreak is that in many ways I feel busier than I have ever been. It is almost three weeks since I was last in my office, yet I haven’t had the time to commit my thoughts to writing.
