Daniel Kahneman

Article — 10 April 2019 — 627 words

Are users rational? It depends on what you mean by rational

Economics — User experience — User research

It’s fashionable to dismiss rational choice theory out of hand. But contrary to what you may have been told, aspects of rational choice theory can still be helpful in understanding the world. And I find it a useful way to think about user experience.

Article — 6 February 2019 — 293 words

Why emails and meetings are good

Business

I’m tired with arguments that email is a productivity destroyer, and meetings are a waste of time. Or that they somehow prevent you from doing your “real work”.

Article — 14 October 2018 — 854 words

How Thinking, Fast and Slow by Daniel Kahneman has supported my career

Economics — Social science — User experience

Last week I attended the Public Sector Design Community Meet-up. Attendees were invited to share a book, podcast or talk that has influenced or supported their career.