It is difficult to find a phrase that exactly describes my work and the way I approach it. I’ve started to talk about human-centred approaches. This post explains what I mean by that. Read full article
1 commentArchive — Economics
View from Service Design in Government 2020
Last week I attended the Service Design in Government conference, held here in Edinburgh. It was a hugely thought-provoking event. Almost every session I attended was excellent, sparking new ideas and thoughts that I am still getting to grips with almost a week on. Read full article
4 commentsThe strange death of libertarian England — — Stumbling and Mumbling
Related to the idea that British people just aren’t interested in liberal ideas at the moment, Chris Dillow wonders whatever happened to right-libertarianism.
The Tories won on policies that repudiated many of their professed beliefs: a higher minimum wage; increased public spending; and the manpower planning that is a points-based immigration policy.
After outlining some reasons why this shift has occurred, he notes some less respectable explanations:
One is that we have lost the cast of mind which underpins right-libertarianism — that of an awareness of the limits of one’s knowledge. We need freedom, thought [Friedrich] Hayek, because we cannot fully understand or predict society…
We live, however, in an age of narcissistic blowhards who are overconfident about everything. This is a climate which undervalues freedom.
The centrist fallacy
Fascinating piece from Nick Barlow on why it is problematic for the Liberal Democrats to attempt to chase centrist voters. Because while most people report having centrist views, when you analyse what their views actually are, more people are actually economically-left authoritarians.
These views are the effective centre of views in Britain, but they’re not really at the centre of political debate and in conjunction they tend to be the most unrepresented.
What is concerning for a liberal is that there do not seem to be many of us generally. Moreover, Nick Barlow’s analysis suggests that liberals tend to be on the economic left, not the centre.
Path dependence in user experience: why it’s OK that phones are different to calculators
Designers like to fret about the differing keypad layouts on calculators and phones. But economics tells us it may not be such a problem after all. Read full article
CommentThe year of the podcast
Just when it seemed as though podcasts would never break into the mainstream, 2014 seems to be the year they made it. Here are some of the podcasts that are currently floating my boat. Read full article
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