There’s no such thing as a technology problem
Information has become the forgotten half in “information technology”. Tech companies are struggling because they aren’t focusing on the human problems they need to solve.
Tag: Jobs to be done
Pace layers in experience design — Stabilise innovation by understanding people’s needs
Innovation falls flat when it doesn’t respond to a human need. Use human-centred approaches to understand people’s fundamental motivations and needs. These are the stabilising forces for innovation.
How to improve your job stories
![Job story format: When [_] I want to [_] so that [_]](https://duncanstephen.net/wp-content/uploads/2017/02/job-story.jpg)
This month’s digital design digest features a couple of articles about getting the most out of job stories. Plus, promising news from the world of CSS, how the Guardian is increasing its subscriber numbers, and where government goes wrong with digital transformation.